We diagnose first, tell you what it will cost, and do not start until you agree to the quote.
Having these ready usually means a faster answer and a more accurate quote.
It depends on the fault and on whether we need to order a part. We will tell you how long we expect it to take when we give you the quote.
We will tell you honestly rather than keep charging you for attempts. You only pay for work you have agreed to.
Yes. We diagnose, we quote, and nothing starts until you have agreed to that quote.
It usually does, but you should back up anything you cannot lose before bringing a device in. Some faults, particularly liquid damage, put the drive at risk.
